When should you call 911?

To save a life... To stop a crime... To report a fire.

Nahant now has enhanced 911 emergency service which means whether you need the police, fire department or emergency medical services, 911 is the number to call.

Call 911 anytime you have an emergency. An emergency is a situation that threatens human life or property and demands immediate attention.

Make sure that everybody in your family knows this. Don't depend on a memory button on your phone to dial 911, the number in memory can be accidentally erased.

When you call 911 you should stay calm, tell the 911 call taker where the emergency is located and what type of emergency service is needed (police, fire, or emergency medical services).

You can now dial 911 from any telephone or TTY to get emergency assistance. The person who takes your call will have your telephone number and address displayed on their monitor, enabling a prompt and accurate response. Also, with 911 Silent Call Processing, all you have to do is dial 911 on your regular touch-tone phone.

If You Can't Talk on the Phone
If you can't talk, press the appropriate numbers for a response explained below.